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Get in touch
A question about a piece, an order or delivery? Send us a message — we are always happy to help.
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Opening hours
Mon – Sat · 10:00 – 19:00
Sunday closed
Contact
hello@rmjewels.com
+00 000 000 000
Message us
How can we help?
Tell us what you need and we will get back to you as soon as we can.
- 01Questions about a piece or its size
- 02Help with an order or delivery
- 03Looking for something you can't find
Questions & answers
Good to know
Is your jewellery real gold?
No. Our pieces are fashion jewellery, not solid gold, and the stones are not diamonds. Some pieces are gold-plated, and each product page says what the piece is made of.
How do I place an order?
Add the pieces you like to your bag, then tap “Order via WhatsApp”. Your order is sent to us as a message and we reply to confirm availability, payment and delivery.
How do I look after my jewellery?
Keep it dry, put it on after perfume and lotion, and wipe it with a soft dry cloth after wearing. Stored separately and away from damp, plated pieces keep their shine much longer.
How does delivery work?
We confirm delivery options and cost with you when you place your order.
What if there is a problem with my order?
Message us as soon as you can and we will help put it right.